HCL BigFix Workspace enables agencies to manage, secure, and support every user endpoint, no matter where or how it connects. From laptops in the field to desktops in secure facilities, BigFix delivers unified control, proactive patching, and compliance automation in a single, trusted platform.
Why Agencies Choose BigFix Workspace
The rise of hybrid work and growing cyber threats has reshaped federal IT needs. BigFix Workspace meets the moment with centralized visibility, endpoint automation, and a self-service model that strengthens security while reducing support overhead. We help federal teams focus on mission outcomes, not manual tasks.
All-in-one endpoint control
Manage all workstations and laptops from a single pane of glass.
Empowered users
Self-service app reduces help desk tickets while increasing user satisfaction.
Continuous compliance
Enforce policies aligned with CIS, DISA STIG, HIPAA, and more.
Lower cost, higher confidence
Reduce patch cycle times and ensure software compliance across the board.
Core Capabilities
Intelligent automation across the endpoint lifecycle:
- Unified device management: Administer Windows, macOS, and Linux endpoints from one console no matter if devices are on-premises, remote, or in transit.
- Self-service application (SSA): Let users install approved software and perform basic maintenance without submitting a ticket.
- CyberFOCUS Security Analytics: Prioritize and remediate critical vulnerabilities with insights from MITRE ATT&CK, CISA KEV, and third-party scanners.
- Multiplatform patching: Patch quickly across operating systems and third-party apps, even on low-bandwidth or internet-facing devices and air-gapped environments.
- Endpoint provisioning: Automate OS deployments and upgrades, ensuring every device is configured, patched, and ready on day one.
- Fast endpoint query and inventory: Get real-time answers on device posture, policy enforcement, and software usage, backed by powerful analytics.
- Remote control and diagnostics: Troubleshoot securely across networks and locations, including file transfers and remote scripting.
- Device discovery and compliance: Identify unmanaged or rogue endpoints and verify alignment with agency-specific compliance standards.
Built for the Federal Workforce
- Supports secure hybrid and remote work
- Extended patch support for legacy OS like Windows and Red Hat Linux
- Over 500,000 automation scripts and custom fixlets
- Fully integrated reporting and BI-ready dashboards
Insights & Resources
Explore the latest resources and insights on endpoint management in federal government
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Modernizing Federal Cybersecurity: Accelerating Vulnerability Remediation with HCL BigFix CyberFOCUS
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How IT Leaders Rate Us: Recognition in Gartner Peer Insights® ‘Voice of the Customer’
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