As U.S. federal agencies modernize mission-critical systems and scale IT operations to meet growing public demand, the need for secure, intelligent automation is more urgent than ever. Emerging mandates around digital modernization, zero trust, and AI adoption make it clear: automation is no longer a “nice to have”—it’s an operational imperative.
That’s where HCL UnO Agentic AI enters the conversation.
What Is HCL UnO Agentic AI?
HCL UnO (Universal Orchestrator) is an advanced automation and AI orchestration platform designed to unify complex workflows, simplify operations, and enable autonomous decision-making across systems, without human intervention. It represents a new category of Agentic AI, where multiple intelligent agents can collaborate in real time to solve dynamic problems, optimize processes, and deliver actionable outcomes.
While UnO is a new offering in the federal space, it is purpose-built to meet the performance, scalability, and governance expectations of civilian agencies, defense organizations, and the broader public sector.
Why it matters to the federal government
- Accelerating modernization through intelligent orchestration
UnO allows agencies to design, execute, and monitor cross-platform workflows with real-time orchestration. Whether supporting hybrid cloud operations, serverless functions, or human-in-the-loop approvals, UnO enables automation of even the most complex government processes—from benefits delivery to logistics coordination. - Supporting secure, compliant AI deployments
With governance embedded by design, UnO supports explainability, policy alignment, and full traceability—critical for compliance with federal mandates like the AI Bill of Rights, Executive Order 14110, and evolving NIST AI Risk Management Framework (RMF) guidance. - Low-code automation at scale
UnO empowers non-technical users to build and deploy workflows using natural language prompts, graphical design tools, and prebuilt integrations. This makes it ideal for agencies looking to expand digital services without increasing developer headcount. - Mission resilience without downtime
Federal environments demand resilience. UnO’s active-active architecture and self-scaling microservices enable zero-downtime operation—ensuring continuity in everything from public-facing digital services to back-office operations.
Federal use cases on the horizon
UnO Agentic AI is positioned to support a wide range of mission priorities:
- Cyber risk mitigation: Orchestrate real-time remediation tasks across security tools using AI agents that can detect anomalies and initiate response playbooks.
- Supply chain optimization: Leverage Agentic AI to analyze risk factors, past performance, and cost data to recommend preferred suppliers—key for defense and logistics-heavy agencies.
- Workforce support: Integrate with service desks and knowledge bases to provide 24/7 automated employee support via intelligent agents.
- Citizen services: Build GenAI-powered workflows to streamline benefit applications, case handling, and personalized outreach.
Designed for the long-term digital mission
Federal agency platforms need to support trust, transparency, and mission impact. With HCL UnO, agencies can orchestrate digital workers, systems, and AI agents in one secure environment, backed by our commitment to compliance and support for U.S. federal standards.
Whether you’re navigating AI governance, seeking operational efficiency, or scaling mission-critical workflows, HCL UnO Agentic AI is ready for federal leaders to reimagine how their work gets done.
